Before you begin working on the kiosk please make sure that the device the kiosk will be placed on supports OpenGL or you may see a WHITE SCREEN when it’s placed on there.
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Known devices affected by the white screen issue are:
WebEx board 55 & 55c
What we know - Cisco is working on having an option to install a new browser available to admin users of the affected devices. This will be rolled out at a later date. For the time being it's the device admin who must contact Cisco and schedule onsite assistance to enable OpenGL.
The Kiosk works best on Chromium based browsers, Firefox compatibility will be rolled out on February 3rd 2020.
NB: Please confirm your subscription to this feature with your Customer Success Manager so they can fetch give you access to the Kiosk tool, give you a unique kiosk ID and create the base kiosk for your campus.
Kiosk Setup - an overview
When you have admin access to create Kiosks, the Kiosk functionality will look like this:
The blue buttons on the left allow you to set and populate your kiosk.
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Arrange your positioning and lay down your marker
Begin by deciding the orientation of your kiosk. Choose either Landscape or Portrait mode.
Then start rotating and zooming in to your desired orientation of the map. Click ‘Use current view as the initial map view’ button to keep it that way.
Use the ‘Move you are here’ button to mark where to place the Kiosk on the map.
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(Please note, the button will disappear and will only return once you have placed the marker on the map)
Be sure to select the correct floor when adding the marker (look in the bottom right corner of the page).
Once the Kiosk point has been set, you can start to use the other buttons in the UI to select what the Kiosk will show.
Here is a quick reference to what the other buttons do
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How to add a POI Category button for only one building
Previously, adding a POI Category button would generate results for the entire campus. Now you can choose what POI Category will be displayed for which Building by following the steps detailed below:
Select “Add a POI category button”:
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3. Then select the POI type, and click the “Add poi category” button:
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4. The button will appear on the Kiosk quick search menu:
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5. Once clicked on, it will generate results only for the selected building:
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Please note that you can still add a POI category button that will generate results for the entire campus by not selecting any particular building in the initial menu.
Whilst adding your POIs to the kiosk, you may notice that some of them only have a floorplan room number and not a particular name that the room is known by.
This can be fixed quite easily, but needs a bit of practice to get it right:
How to customise POI button names
At the top of the Editor, you may notice you are on the Edit tab. By clicking on the Raw JSON tab, you can customise the data that is viewed in the Kiosk. In the example below, you can see that the POI called ‘Social Point’ on the map, comes up with name ‘1301 D St.’
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Find the POI you need to change, in this example it’s 1301 D St:
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Change the text to what you need it to look like in the Kiosk. In this case it’s ‘Social Point’
The POI will change from this:
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To this:
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You must click on the save Icon in the bottom of the Raw JSON tab for the change to take effect.
How to Delete POI buttons
If you want to delete a POI, Type or Nearest POI, you need to delete all of the code between the
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},
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Please note, the final item in the POI, Type or Nearest list will not have a ‘,’ and this will need to be removed in order to save your changes
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How to Reorder POI buttons
If you want to reorder a POI, Type or Nearest POI, you need to cut all of the code between the
{
},
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And then paste it into your desired location
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About
The following section and related documents cover the requirements, setup, and management of MazeMap Kiosks via the MazeMap Admin Tool. This overview will guide you through configuring your Kiosk, customising its interface, and enabling advanced features to optimize user experience.
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PrerequisitesBefore setting up your Kiosk, make sure you have the following:
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Kiosk Documentation
This overview links to each part of the Kiosk setup process. Click on any section to view detailed instructions:
1. Kiosk - Managing your Kiosks2. Kiosk - Setup the Kiosk Interface3. Kiosk - Setup Points of Interest (POI) Buttons4. Kiosk - Advanced Editing of JSON File.5. Kiosk - Displaying on a Panel6. Kiosk - User Guide7. Kiosk - Overview and Hardware Requirements
Interested in Acquiring the MazeMap Kiosk?
If you’re interested in learning more or acquiring the MazeMap Kiosk for your organization, please contact us at MazeMap Support Portal.
Why Choose MazeMap Kiosk?
The MazeMap Kiosk is a powerful, interactive wayfinding solution that enhances visitor experiences on your campus. With easy-to-use navigation tools, customizable configurations, and support for Points of Interest (POI) management, the Kiosk empowers users to find their way quickly and intuitively. This web-based solution integrates seamlessly with digital signage and can be tailored to reflect your campus branding, making it a valuable asset for any large facility or campus environment.
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Contact MazeMap Support
For further assistance or if you encounter any issues, please contact your IT department or MazeMap Support, or log a MazeMap Support Ticket: MazeMap Support Portal.