About

This guide is to help you manage users within the MazeMap Admin Tool, including adding, editing, and removing users at both the customer and campus levels. It also covers security measures and prerequisites for user management.

Where possible it is suggested to manage the users at the customer level.

MazeMap now supports SAML login to the Admin Tool from your authentication provider, allowing an extra level of security. Log a Support Ticket for this to be enabled on your campus.

Prerequisites

Before you begin, ensure the following:

• Confirm that your MazeMap Admin User has "Useradmin" rights. If you do not have these rights, log a support ticket to request access.

• Any changes to a user will require the affected user to log out and log back in to the Admin Tool.

Notes

• User Management Access: MazeMap supports managing users at either the customer-level (all campuses) or each campus.

• Role Assignment: Roles can be assigned or updated for users at both customer and campus levels.

Security and Password Management

User Access Roles and Descriptions

• Admintool: Users can edit searchable and visible Points of Interest (POIs) on the map. This role is vital for keeping the map data accurate and up-to-date.

• Analytics: Users can get access to analytics of the usage of MazeMap for your campuses.

• Icon: Users can upload and manage custom icons used on the campus maps. This role helps customise the visual representation of different elements on the map.

• Imageexport: Users with this role can download images or PDF’s of the campus maps from within the Admin Tool.

• Kioskmanager: Users can manage the fleet of kiosks, including setting up kiosk interfaces and managing the information displayed on them.

• Path: This role grants users access to create, edit, and manage paths on a campus. Users can define the routes within the campus for better navigation and update routing data to reflect changes in the campus layout.

• Poiimport: Users can administer and run POI import operations, ensuring that new Points of Interest are accurately integrated into the campus map.

• Positioning: Users with the positioning role can administer the positioning configurations. This includes setting up and maintaining the systems that provide real-time positioning services on the campus.

• Useradmin: User with this administrative role, can create and manage user accounts and assign roles. It includes permissions to modify user permissions, ensuring that each user has appropriate access based on their responsibilities.

Managing Users in the Tool

Manage a User - Customer Level

Go to User Management

1. Log into the Admin Tool: https://admin.mazemap.com

2. From the left-hand menu, select your Customer Name.
   

   Open

   

    

3. From the left Customer Menu, select “User Management” to manage Users.

   Open

   

4. The User Management page opens up.

Add User

1. Enter the user's email address and click "Create".
   
   

2. The new user profile will be shown. This is where changes are made to the specific access roles a user has.
   
   

    

3. Once the account has been created the user will be notified by email.

Edit User Roles

1. Click on the user's email from the list or enter it in the search field to find the profile of the user.

2. Update the access roles as needed.

3. Changes will save automatically.

4. Inform the user to log out and log back in for changes to take effect.

Disabling Access

1. Find the user’s account you would like to have access removed and click to open their profile.

2. De-activate all roles

3. Log a Support Ticket asking to have the account deleted.

Manage a User - Campus Level

Go to User Management

1. Log into the Admin Tool: https://admin.mazemap.com

2. From the left-hand menu, select the campus you wish to add the user to.
   
   

3. From the Campus Tools - Select User Management

Add User

1. Enter the user's email address and click "Create".

2. The new user profile will be shown. This is where changes are made to the specific access roles a user has.
   
   

    

3. Once the account has been create the user will be notified by email.

Edit User Roles

1. Click on the user's email from the list or enter it in the search field to find the profile of the user.

2. Update the access roles as needed.

3. Changes will save automatically.

4. Inform the user to log out and log back in for changes to take effect.

Disabling Access

1. Find the user’s account you would like to have access removed and click to open their profile.

2. De-activate all roles

3. Log a Support Ticket asking to have the account deleted.