...
Please scroll to the bottom to see how to submit a QA support ticket or click here
| Anchor | ||||
|---|---|---|---|---|
|
1. The Polygon Shapes
Our processing tool is powerful and accurate, but the output depends on the quality of the input (the CAD file). There might be cases where our processing tool misinterprets a drawing.
...
| Info |
|---|
If there’s an incorrect polygon, please make sure that the CAD file is indeed correct. If the drawing is correct, please submit a QA ticket with a description of the issue (see below). If the drawing is incorrect, please fix it and submit a QA ticket with the updated drawing attached and a description of the issue. |
| Anchor | ||||
|---|---|---|---|---|
|
2. Room ID
As indicated in the How to Prepare a CAD file for import into MazeMap Admin Tool document, there must be a unique room ID for each polygon in a drawing.
...
If the "Floor plan parsed" name is missing or incorrect, check if the room ID in the CAD file for this room is missing or incorrect.
If it is incorrect or missing, please fix the CAD file and attach it to a QA support ticket.
| Anchor | ||||
|---|---|---|---|---|
|
3. Room Data
If the "Floor plan parsed" name/room ID is correct, please check the other POI names that come from the POI list. Hover the mouse over the POI names to locate the names from “Excel data”.
...
If there is a correct room ID in the CAD file for the room in question, AND
the room ID is unique in the building (check all floors), AND
if there is an entry for that room ID in the POI list.
| Anchor | ||||
|---|---|---|---|---|
|
4. Paths
We’ve created the path networks inside buildings and outdoors. However, without local on-the-ground knowledge, it’s important that you QA the paths. If you find a path issue, it’s easy to fix in the path editor (see link below).
...
Correct POI type
Correct linkable identifier/tag (unique location code for each room) if applicable.
Tip
| Anchor | ||||
|---|---|---|---|---|
|
| Tip |
|---|
How to submit a QA support ticketPlease only submit one ticket per building, so you’ll need to do a full review of one building and then compile everything in one ticket. Send an email to support@mazemap.com with the following format in the subject line: QA (Campus name) - (Building name) - (date) For each amendment, please describe the issue and insert a link to the exact location (e.g. https://use.mazemap.com/#v=1&zlevel=1¢er=10.407365,63.432811&zoom=19&campusid=47&sharepoitype=poi&sharepoi=1000469645&utm_medium=longurl ) Please provide a snippet/screenshot with red markings in case polygon shapes are incorrect. |