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Implementation Guide Summary
Introduction
This is MazeMap Implementation Guide gives an overview of the steps for the delivery of MazeMap Maps.
A dedicated Customer Success Manager will be in charge of the delivery phase and will be the key point of contact.
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Typical Project Deliverables
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Deliverable | Responsible to Deliver |
Project Kick Off Meeting | MazeMap / Customer |
Access to the Admin Tool | MazeMap |
Training Plan | MazeMap |
Access to Support and Documentation | MazeMap |
Provide Building Manifest, POI list (room data) and CAD files. | Customer |
Provide training sessions (POI + path tool) | MazeMap |
Tweak/add manual POI data | Customer (MazeMap will provide training) |
Integrations | Customer / MazeMap |
Delivered Maps and Routing * | MazeMap |
Tweak map views | Customer |
Map Integrations and embedding | Customer |
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The kick off Phase signals the beginning of your MazeMap project delivery. It involves a collaborative meeting to establish tasks, deliverables, and deadlines for a successful engagement.
During this phase, the Customer Success Manager and the Customer will arrange regular project status meetings, with the frequency and reporting methods tailored to the project's scale and your preferences.
As part of this phase, MazeMap will work with the customer to define a tailored training plan for administrators, IT staff, and key operational users. This ensures that the team is fully prepared to manage the platform before deployment. The training will align with the organisation's needs and follow the overall project timeline. For a detailed breakdown of training phases and user roles, refer to the MazeMap Training Plan.
Duration and Timeline:
Estimated duration: This varies on the size of the area to be mapped for the customer, scope of integrations. A launch date will be agreed during the kick off Meeting.
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Kick off meeting with the MazeMap team
Customer setup and granted access to the MazeMap Admin Tool
Customer access to user and JS API documentation (if applicable)
Customer handing over campus, building and POI data.
Training Plan Developed
Review provided floor plan drawings
Initial mapping of one building to verify drawing quality and POI list
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