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About

This guide is to help you reset your password for MazeMap Admin Tool for MazeMap created accounts.

Security Warnings

  • Never Share Your Password: MazeMap will never ask for your password via email except for the initial login.

  • Do Not Share Passwords: It is recommended to not share accounts. Each user should have their own account.

  • Confirm Links: Always verify the authenticity of any links sent to you before clicking. Ensure they are from a trusted MazeMap source.

  • Security Breaches: Report any security breaches to MazeMap Support immediately.

Steps for SAML Managed Accounts

Password resets for SAML managed accounts are handled by your local IT support. Please contact your IT department for assistance.

Steps for Password Reset

  1. Head to the MazeMap Admin Tool login page: https://admin.mazemap.com

  2. Enter your email address and then click “Next”.

    Sign in to Map Editor page where the user is prompted to enter their email address. The email 'forgotten at mazemap.com' is entered, and a 'Next' button is below.

  3. On the next window, under the “Log On” button click "Forgotten your password?".

    Sign in to Map Editor page with a welcome message and options to sign in with Google or with a password. There is a 'Forgotten your password' link highlighted at the bottom

  4. Once on the Recover password page, enter the email address of your MazeMap Admin Account that you would like to recover and click "Recover". This will return an Okay message, which will sent you an email with the reset instructions.

    Recover password page with a field to enter an email address and a 'Recover' button. An example email 'forgotten at mazemap com' is entered in the field.

    Recover password confirmation page displaying 'Okay' and a message indicating that reset instructions have been sent to the email address.

  5. Once verifying to ensure that the reset link starts is https://admin.mazemap.com - click on the link

    Password reset email from MazeMap with a link to reset the password. The link is highlighted, and the email mentions it is valid for one hour

  6. The Set new password for account page is opened. Enter your new password and re-enter your password. Once completed click “Set Password”.

    Set new password for account page with fields to enter a new password and re-type password. A 'Set password' button is at the bottom.

  7. Congratulations you have now reset your MazeMap Admin Password and can log into the tool again.

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