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Further Reading

  • Escalation Process: If you feel your support ticket requires escalated attention, please refer to our Escalation Process.

  • Feature Request ProcedureProcess: Interested in suggesting a new feature or enhancement? Check out our Feature Request ProcedureProcess for steps on submitting your ideas.

  • Map Updates Guide: For information on how to request changes or updates to the MazeMap, visit our Map Updates Guide.

Steps for Logging and Resolving a Support Ticket

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