Welcome to the MazeMap Support Procedures & Guidelines. This comprehensive guide provides essential details and steps related to MazeMap's support, escalations, features, and map updates. Click on each document below to learn more.
Table of Contents
Support Ticket Logging and Resolution Process
A step-by-step guide to raising, tracking, and managing support tickets within MazeMap.
Escalation Process
Detailed steps on how to escalate an issue, concern, or request within the MazeMap system.
Feature Request Process
Understand the protocol for proposing, discussing, and implementing new features in MazeMap.
Map Updates Guide
Comprehensive instructions for updating maps, preferred submission formats, and related best practices.